Privacy and
confidentiality policy

We recognise and value the rights of all customers, vendors, employees, and other interested parties to privacy, dignity and confidentiality in all aspects of our personal and business associations.

  • Our clients' and customers' rights to privacy +

    We recognise and value the rights of customers, vendors, employees, and other interested parties to privacy, dignity and confidentiality in all aspects of our personal and business associations.

    Hardman Australia respects and upholds all rights to privacy protection under the right to Privacy Principles in regulating how information is collected, used, disclosed and held.

    We have a detailed policy and set of procedures to ensure that only authorised staff have access to  personal information and that it remains confidential and only used for appropriate purposes and in accordance with this policy.

  • Underlying Principles +

    To ensure that each customer and business associate has the same level of privacy, dignity and confidentiality as is afforded to the rest of the Australian community.

    All customer files must be kept secure when not being accessed directly by authorised staff.

    Confidential customer files and information is available only to authorised staff for the purpose of assisting the customer in activities relevant to their business with us.

    No unnecessary or irrelevant information is to be requested from customers.

    Without the informed consent of the customer Hardman must not request the use of or recording of:

    • Tax file numbers (unless legally required to do so)

    • Information of a damaging nature

    • Unnecessary confidential information